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"Living in University residences" 23 FAQs

  • I have a question about my accommodation, who can I contact?
  • How do I report a fault in my residence, room or corridor?
  • Where can I get some welfare support in my residence?
  • How do I report my flat or room is not being cleaned?
  • Who is my Residence Life Mentor?
  • How do I pick up my post/mail or package?
  • What insurance is provided?
  • Where do I find facilities near my residence?
  • Can I have a guest staying in my room?
  • How do I connect to the internet?
  • Can I move in earlier than the contract start date?
  • Can I have a telephone in my room?
  • Can I store my belongings in a catered hall over the vacation periods?
  • I am interrupting or withdrawing, how do I cancel my accommodation contract?
  • What time are meals in my catered halls?
  • Can I move temporarily into self-catered accommodation during the holiday period when catered halls are closed?
  • Where can I buy a meal?
  • I want to leave my accommodation, what do I need to do?
  • Can I bring a car?
  • Where can I wash my clothes?
  • Are there any parking facilities for my parents/visitors?
  • Do I need a TV licence?
  • Can I stay in my accommodation during the Christmas, Easter and Summer vacation?

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